A survey is a great way to collect feedback from your residents about their living experience in your community. It’s also a powerful tool to help you decide what changes or improvements need to be made. But, coming up with survey topics for a city can be challenging- especially if you’ve never done it before. Many property managers put off surveying their residents because they don’t know where to start.
1. Traffic, City Government Effectiveness
The first step is to identify what your residents care about. You can do this by surveying them on their top concerns in the community. Some common issues include traffic, city government effectiveness, and crime rates. By surveying your residents on these topics, you’ll better understand what needs to be improved in the community.
2. Maintenance of the Community
Another question you should ask is about the maintenance of the community. This includes everything from landscaping to snow removal to repairs. Residents want to know that their community is well-maintained and that their safety is a top priority. If there are maintenance issues, you need to know about them to take action.
3. How Safe Do You Feel in the Community
Safety is a top concern for many residents, so it’s essential to ask about it. If your residents don’t feel safe, you need to take action to improve the situation. There are several things you can do to make your community safer, but you need to know what the issues are before taking action.
4. How Friendly and Engaged Are Your Neighbors?
Another essential topic is how friendly and engaged your residents are with their neighbors. A sense of community is essential for many people, and if your residents don’t feel like they have that, it’s time to make some changes. There are several ways to encourage neighborliness, and you need to know what your residents are looking for.
5. Satisfied Between You and the Community Amenities
Amenities are an essential part of many people’s decision to live in a particular community. If your residents are not satisfied with the amenities, you need to take action to improve the situation. This could include adding new amenities, improving existing ones, or making them more accessible.
6. Community Management
Another topic you should consider is how your residents feel about community management. This includes everything from communication to response time to maintenance requests. If there are management issues, you need to know about them to take action.
7. Would You Recommend the Community to Others
The last topic you should consider is whether or not your residents would recommend the community to others. This is a great way to gauge overall satisfaction with the community. If your residents are not recommending the community, you need to take action to improve the situation.
These seven topics are a great place to start when surveying your residents. They will help you understand what your residents like and don’t like and what changes they would like to see made. If you’re unsure where to start, these topics will help you get on the right track.